The IT Management Platform
for Global Teams.

AI-powered helpdesk, device management, and hardware delivery
across 150+ countries, all in one place.

SOC 2 Type II
ISO 27001
150+ Countries
Setup in < 1 day

Loved by modern teams

Orbio
Murphy Research
Amphora
Applivery
Dogfy
Livo
Valeria
Orbio
Murphy Research
Amphora
Applivery
Dogfy
Livo
Valeria
01
Automated Onboarding
02
Global IT Procurement
03
Global Logistics
04
Inventory & Devices
05
AI-Powered Helpdesk
06
Cybersecurity & MDM
Walter!.New Employee Onboarding
People New Employee Onboarding
🏢

New Employee Onboarding

S
Sofia Martínez
Senior Product Designer · Barcelona HQ
🗓 Starts Mar 28 💻 Device arrives Mar 24 📍 Spain Workday synced
HRIS sync & profile created Mar 10
Workday triggered onboarding flow automatically
Manager approval Mar 11
Equipment budget & role-based apps approved
Device assigned from catalog Mar 12
Apple MacBook Pro 14" M4 Pro 512GB · 24GB
Dispatched from warehouse Mar 18
Shipped from Amsterdam · Tracking: DHL #394820
🚚
In transit · ETA Mar 24 4d before start Now
En route to Barcelona · Last update: Zaragoza hub
Zero-touch MDM setup Mar 24
Auto-configure on first boot via Apple DEP
SlackNotionFigma 1PasswordZoom
Accounts & access provisioned Mar 25
Google Workspace, Jira, GitHub, Figma org access
Day-1 ready ✓ Mar 28
Device configured, apps installed, IT sign-off complete
6
Days to start
Mar 28
Mar 24
Device arrives
4d early ✓
0h
IT hours spent
Fully automated
5/8
Tasks done
3 pending
Upcoming
MDM enroll Mar 24
App install Mar 25
IT sign-off Mar 27
Walter!.Laptops
Catalog Laptops
LeasePurchase
🇪🇸
8 products
Popularity
New
MacBook NEO
Apple
MacBook NEO
2025 · M5 · 16GB RAM
89,00 €/mo
New
MacBook Air 13 M5
Apple
MacBook Air 13"
2025 · M5 · 16GB RAM
62,00 €/mo
New
MacBook Air 15 M5
Apple
MacBook Air 15"
2025 · M5 · 16GB RAM
74,00 €/mo
New
MacBook Pro 14 M5
Apple
MacBook Pro 14"
2025 · M5 Pro · 24GB RAM
119,00 €/mo
New
MacBook Pro 16 M5
Apple
MacBook Pro 16"
2025 · M5 Pro · 24GB RAM
149,00 €/mo
Mac mini M4
Apple
Mac mini
2024 · M4 · 16GB RAM
35,00 €/mo
iMac M5
Apple
iMac 24"
2025 · M5 · 16GB RAM
109,00 €/mo
iPad Pro M4
Apple
iPad Pro 13"
2024 · M4 · 16GB RAM
84,00 €/mo
Price
0€All
Model
MacBook NEO
1
MacBook Air
2
MacBook Pro
2
Mac mini
1
iMac
1
iPad Pro
1
Chip
M5
5
M5 Pro
2
M4
2
Walter!.Orders
Orders
ActiveHistory

Orders

OrderRequestedDestinationQtyStatusETAPriceNotes
#ORD-2847
Emma Johnson
Mar 18, 2026
🇩🇪
Berlin, DE
3
In transit
Mar 21
€2,340
MacBook Air M3 × 3 · new engineering team
#ORD-2846
Carlos Ruiz
Mar 17, 2026
🇺🇸
New York, US
1
Delivered
Done ✓
€890
Replacement for damaged unit #C01880
#ORD-2845
Yuki Tanaka
Mar 16, 2026
🇯🇵
Tokyo, JP
5
Processing
Mar 25
€4,120
Q1 onboarding batch · customs docs pending
#ORD-2844
Ana Silva
Mar 15, 2026
🇧🇷
São Paulo, BR
2
Pending
Mar 28
€1,650
Awaiting manager approval · upgrade requested
Live tracking · 4 active shipments
BCN NYC BER TYO SAO
Walter!.Inventory
Inventory
Upload ↑

Inventory

241
devices
98.2%
online
12
warranty expiring
DeviceAssigned ToSerialStatusLocationWarr. Exp.
Apple
MacBook Air M3
AM
Alex Martínez
2437GTT0KJF8
Returned
🇪🇸Barcelona
Spain
Oct 24, 2026
Dell
XPS 13 Plus
SJ
Sarah Johnson
2678HIJ1KJF8
In use
🇪🇸Madrid
Spain
Mar 15, 2025
HP
Spectre x360
Unassigned
1234JKL2KJG7
Available
🇪🇸Valencia
Spain
Jan 10, 2024
Lenovo
ThinkPad X1
KM
Kai Müller
9900HGF1IKG8
In transit
🇩🇪Berlin
Germany
Feb 20, 2026
Asus
Asus
ZenBook 14
LD
Léa Dubois
4567KLM2IHG9
Available
🇧🇷São Paulo
Brazil
Jul 30, 2025
Microsoft
Surface Pro 11
JW
James Wilson
7890NOP3KJG1
Repairing
🇯🇵Tokyo
Japan
Dec 15, 2025
Type
Lease
Buy
Status
Available
35
In use
189
Transit
8
Repair
3
Location
🇪🇸Spain112
🇩🇪Germany47
🇧🇷Brazil38
🇯🇵Japan29
🌍Other15
Walter!.Walter Agent
Walter Agent
2 processing
AI Agent Active

Walter Agent

70%
Tickets resolved automatically
2.1s
Avg. resolution time
847
Tickets today
AI Agent
Processing tickets in parallel
Walter!.Security
Security
All systems secure

Security

Total devices
241
Enrolled devices
241
Compliant devices
237
Active policies
47
OS distribution
macOS
Windows
Linux
iOS
241
Devices
Enrolled devices
Enrolled
To enroll
Archived
98.8%
Enrolled
Encrypted devices
Encrypted
Pending
Archived
98.2%
Encrypted
Supervised devices
Supervised
Unsupervised
94.2%
Supervised
Top Device Models
View all →
Model Devices Outdated OS Version Action
MacBook Air 13" M3
142
macOS 15.3.2
✓ Current
MacBook Pro 14" M4
48
3
macOS 14.7.1
Upgrade
MacBook Air 15" M3
31
macOS 15.3.2
✓ Current
Dell XPS 13 Plus
21
5
Win 11 22H2
Upgrade
Lenovo ThinkPad X1
14
2
Win 11 23H2
Upgrade
HP Spectre x360
12
Win 11 24H2
✓ Current

Sound familiar?

IT chaos is optional. Walter! makes it boring again.
That's the point.

New hire starts Monday. Device arrives Thursday.

Hardware procurement in 150+ countries. Delivered in 4 days average.

See how Walter fixes this

Your best IT engineer is resetting passwords all day.

Walter!'s AI resolves 70% of tickets automatically. Your team focuses on what matters.

See how Walter fixes this

You don't know where half your devices are right now.

Every device, every country, every employee. One dashboard. Full control.

See how Walter fixes this

No one told you IT would eat 20% of your headcount budget.

Replace the patchwork of vendors, tools and manual ops. One platform, predictable cost.

See how Walter fixes this

Your employees are waiting 48 hours for a password reset.

Walter Agent resolves tickets via Slack instantly. Human escalation only when needed.

See how Walter fixes this

One unmanaged device. One breach. That's all it takes.

MDM, EDR and compliance built in. Not bolted on. SOC 2 and ISO 27001 certified.

See how Walter fixes this

The employee journey,
finally automated.

From their first day to their last device. Walter! handles every step.

01
Connect your stack

Connect your stack

HRIS, MDM, identity tools. One connection.

02
Hire triggers everything

Onboarding automated

Device ordered. Apps assigned. Access provisioned. Zero manual work.

03
Day one, sorted

Day one, sorted

Device arrives ready. Productive from minute one.

04
Support runs itself

Support runs itself

70% of tickets resolved automatically. You handle the rest.

05
Offboarding on autopilot

Offboarding on autopilot

Device retrieved. Access revoked. Done automatically.

Enterprise
Ready.

Built for scale, compliance, and the demands of global IT teams. From day one.

01

Integrates with your
existing stack

Works seamlessly with your tools. HRIS, MDM, ITSM, IdP. Walter! fits in, not the other way around.

200+pre-built connectors
02

Security compliance for your
entire infrastructure.

Automate policies for consistent, inventory-wide security. Gain proactive protection and effortless compliance.

100%audit-ready at all times
SOC 2 Type II
ISO 27001
GDPR Ready
03

Enterprise Deployment
& Training On Us

Onboarding and support included. We get you live fast, and stay with you every step of the way.

0 daysto first value

Integrates with your existing stack

ServiceNow
Jira
Zendesk
Freshservice
Workday
BambooHR
HiBob
Personio
Jamf
Kandji
Microsoft Intune
VMware Workspace ONE
JumpCloud
ServiceNow
Jira
Zendesk
Freshservice
Workday
BambooHR
HiBob
Personio
Jamf
Kandji
Microsoft Intune
VMware Workspace ONE
JumpCloud
0%
Tickets auto-resolved
AI handles your helpdesk,
you focus on what matters
0 days
Average global delivery
Hardware shipped door-to-door,
anywhere in the world
0
IT hours to onboard
New hire detected.
Everything else is automated.
0+
Countries covered
Hardware procurement &
logistics, globally

Don't take our
word for it.

★★★★★

We manage laptops and phones across Spain, France and Portugal, some purchased, some leased. Walter! gives us one single dashboard for the entire fleet. No more spreadsheets, no more chasing.

David Caballero

David Caballero

IT Specialist

Device management was eating hours every week. With Walter!, everything is automated: requests, shipments, returns, reassignments. We've recovered over 15 hours a month in IT admin alone.

Adnane Ouahabi

Adnane Ouahabi

Co-Founder

We hire in bursts, sometimes 4 people in the same week. With Walter!, every new hire has their laptop ready on day one without anyone in the team spending a minute on it. IT is never the bottleneck.

Sergi Bastardas

Sergi Bastardas

CEO & Founder

We manage laptops and phones across Spain, France and Portugal, some purchased, some leased. Walter! gives us one single dashboard for the entire fleet. No more spreadsheets, no more chasing.

David Caballero

David Caballero

IT Specialist

Device management was eating hours every week. With Walter!, everything is automated: requests, shipments, returns, reassignments. We've recovered over 15 hours a month in IT admin alone.

Adnane Ouahabi

Adnane Ouahabi

Co-Founder

We hire in bursts, sometimes 4 people in the same week. With Walter!, every new hire has their laptop ready on day one without anyone in the team spending a minute on it. IT is never the bottleneck.

Sergi Bastardas

Sergi Bastardas

CEO & Founder

We went from Spain-only to operating in the UK, France and Germany in under a year. Walter! handled all the hardware: local delivery, collection, everything sorted. International growth without the IT chaos.

Borja Solé

Borja Solé

Founder

We chose leasing from day one. After closing our funding round, the last thing we wanted was to sink capital into hardware. Walter! set up the contracts, handles renewals, and our balance sheet stays clean.

Pablo Cousin

Pablo Cousin

CEO & Founder · Obsydian

Finding the right device, getting it delivered, dealing with issues afterwards, it used to be a full-time job. Now procurement is a few clicks and post-sales is Walter!'s problem. Our team gets real support when something breaks.

Celia Cerqueira

Celia Cerqueira

Head of People

We went from Spain-only to operating in the UK, France and Germany in under a year. Walter! handled all the hardware: local delivery, collection, everything sorted. International growth without the IT chaos.

Borja Solé

Borja Solé

Founder

We chose leasing from day one. After closing our funding round, the last thing we wanted was to sink capital into hardware. Walter! set up the contracts, handles renewals, and our balance sheet stays clean.

Pablo Cousin

Pablo Cousin

CEO & Founder · Obsydian

Finding the right device, getting it delivered, dealing with issues afterwards, it used to be a full-time job. Now procurement is a few clicks and post-sales is Walter!'s problem. Our team gets real support when something breaks.

Celia Cerqueira

Celia Cerqueira

Head of People

Walter! isn't just a delivery service. They handle procurement, manage warranty claims, and support our team when hardware fails. We have no IT department, and we genuinely don't need one.

Cesar Trigo

Cesar Trigo

CEO

We hire remotely across LATAM, the US and Europe. Getting the right laptop to the right person used to be a nightmare of customs and delays. With Walter!, every new hire gets their device delivered locally, pre-configured and on time.

Jose Marti

Jose Marti

CEO · Paypaga

Walter! isn't just a delivery service. They handle procurement, manage warranty claims, and support our team when hardware fails. We have no IT department, and we genuinely don't need one.

Cesar Trigo

Cesar Trigo

CEO

We hire remotely across LATAM, the US and Europe. Getting the right laptop to the right person used to be a nightmare of customs and delays. With Walter!, every new hire gets their device delivered locally, pre-configured and on time.

Jose Marti

Jose Marti

CEO · Paypaga

Who it's for

Built for everyone
who keeps IT running.

Stop firefighting.
Start engineering.

See IT Manager solutions →

One platform, zero tool sprawl

Replace your MDM, ticketing system, asset tracker, and procurement tool with a single interface. Everything in one place, finally.

70% of tickets resolved automatically

Walter's AI handles password resets, software installs, and access requests through Slack or Teams. Your team handles the work that actually needs them.

Full visibility across every device, every country

Know exactly who has what, where it is, and whether it's compliant. Real-time inventory across 150+ countries, no spreadsheets required.

A first day that sets
the right tone.

See People solutions →

Device on the doorstep before day one

New hire confirmed on Monday. Laptop configured, enrolled, and shipped automatically. They power it on and they're ready to work. IT did nothing.

Onboarding triggers from your HRIS

Walter connects to Workday, BambooHR, and Personio. When a new hire is added, device provisioning, app access, and identity setup start automatically.

Offboarding that closes every door

When someone leaves, Walter revokes access, schedules device retrieval, and tracks the return end-to-end. No loose ends, no security gaps.

IT that runs like
the rest of your ops.

See Operations solutions →

Scale headcount without scaling IT headcount

Walter Managed means you can grow from 100 to 500 employees without hiring a proportionally larger IT team. The platform absorbs the operational load.

Global operations from a single dashboard

Hire in Barcelona, Nairobi, and Singapore in the same week. Device procurement, delivery, and IT setup work identically in every country.

Vendor consolidation that actually sticks

Stop managing 8 vendor relationships and their renewal cycles. One contract, one invoice, one support contact. Predictable costs, zero coordination overhead.

IT costs you can
actually predict.

See Finance solutions →

One line item instead of twelve

Replace fragmented vendor invoices with a single, predictable cost per employee. Budget planning becomes straightforward when IT costs scale linearly with headcount.

Audit-ready compliance at all times

SOC 2 and ISO 27001 evidence is generated automatically. No scrambling before audits. No consultants needed to compile device and access reports.

ROI from day one of deployment

Customers reduce IT operational spend by 30 to 40% in the first year. The savings come from vendor consolidation, automation, and eliminating unrecovered hardware.

Everything you
need to know.

Can't find the answer? Talk to our team →

Most IT teams run 7 to 12 separate tools: one MDM for Mac, another for Windows, a ticketing system, a procurement tool, an asset spreadsheet, and a handful of vendor portals. Walter replaces all of it. One platform for procurement, zero-touch provisioning, device lifecycle, AI helpdesk, and security compliance.
Walter covers 150+ countries for hardware procurement, delivery, and device retrieval. That includes customs handling, local sourcing, and market-appropriate hardware variants. Share your hiring locations at the demo and we will confirm exact coverage and delivery timelines for each.
With zero-touch provisioning, a device ships directly to the employee's address, pre-configured with their apps, security policies, and identity setup. They power it on, sign in once, and are ready to work. No IT involvement required. Average time from hire confirmed to device delivered: 4 days.
The Platform gives your IT team full visibility and automation across the device lifecycle. You stay in control. Walter Managed takes it further: we handle day-to-day IT execution, support, and operations on your behalf. It is the option for companies that want to scale headcount without scaling their IT team proportionally.
When an offboarding is triggered (manually or via HRIS integration), Walter automatically revokes access, schedules device retrieval, sends the employee a prepaid return kit, and tracks the device status end-to-end. On arrival, the device is wiped and redeployed or retired. The whole process runs without your IT team lifting a finger.
Walter's AI connects directly to your MDM, identity provider, and HR system. When an employee asks for help via Slack or Teams, it can see their device, apps, and access rights in real time. It resolves password resets, software installs, and access requests autonomously. Anything it cannot handle gets routed to your team with full context already assembled. On average, 70% of tickets never reach a human.
Walter works from 30 employees upward. Many customers start as a 2 or 3-person IT team supporting 200 people across multiple countries. Walter Managed is particularly popular with scaleups that want enterprise-grade IT operations without building an enterprise IT department.
Thumbs up

If it feels boring,
it's working.

That's the point. Join the IT managers who stopped firefighting.